Reviews

The booking experience was excellent. Lisa was helpful, knowledgeable and professional in her support.
We would recommend Wendy Wu booking service.

Lisa was extremly helpful and patient helping me with every question that i had. Was not pushy and gave clear costs and breakdowns.

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Excellent from initial booking and throughout the tour.

Product :

Excellent. Great range of locations visited with fantastic tour guide.

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Very organised and well planned.

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Good original price for tour but then seemed to be lots of extras that had to be paid while on the tour. It would have been better for these to be paid up-front.

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Excellent tour, brilliant leader & City guides. Helpful directions to good restaurants.
Best Wishes to Alice ~ our leader.

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Everything was better than expected and nothing went wrong

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All in all a very impressive package with the China tour, great value for money, tour guides excellent, top hotels and excursions, so would definitely recommend this company for your tour/holiday

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A totally great experience, takes in all the top locations

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Everything ran to schedule.. Most of the hotels were good. The Beijing hotel was a bit grubby.

The national guide was excellent and the local guides good. Better local info could have been provided for the free time on this tour, eg vicinity of local restaurants, local attractions etc. Where lunches were not provided the tours that overlapped lunc time should have included time and recommendations where to eat lunch. English City maps would have been useful. We only got these in Shanghai.

Group included meals needed to provide for all tastes rather than the lowest level of spiciness. Group meals were to bland for our taste.

Product :

See above. Generally good but room for improvement re the Beijing hotel, local information for free time. The amenities package for the Yangtze cruise was miss sold as it only covered 2 pre and dinner drinks and no drinks for lunches. We sorted this out but it was a problem.

We enjoyed the overall experience of the tour.

Service rating :

The holiday was well organised. Our National Guide was excellent and the whole China experience, although busy and hot was a wonderful experience with visits to all tourists' sites in China, with the added experience of the bullet train, the cruise down the Yangtze, etc.

Product :

We could not have done this trip on our own, so we were pleased that we went with a reputable company who knows the country well.